Monday, 16 July 2012

MCM401 MCQs


(Choose the correct answer for each question.)

1.      -------------------- is known as father of PR.

a)     P.T. Barnum
b)     George Creel
c)     Elmer Davis
d)     Edward Burneys



2.      ---------------------------- is author of book “TEACH YOURSELF PUBLIC RELATIONS”.

a)     J Harvey Smith
b)     Herta A. Murphy
c)     Alauddin Masood
d)     Lani Arrendondo



3.      Relationship between an organization and the media as an aid to public relations activities is known as
 
a)     Marketing
b)     Human Resource Management
c)     Propaganda
d)     Press Relations






4.      -------------- results from information being made known by PR plan.

a)     Publicity
b)     Hype
c)     Promotion
d)     None of the given options


5.      ----------------is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.

a)     Marketing
b)     Human Resource Management
c)     Propaganda
d)     Press Relations


6.      ------------------- is the paid promotion of goods, services, companies and ideas by an identified sponsor.

a)     Advertising
b)     Propaganda
c)     Sales promotion
d)     Press Relations


7.      What do you understand by Press Relations in PR?

a)     Press Relations is part of PR
b)     Press Relations and PR are polar opposites
c)     PR is a part of Press Relations
d)     Press Relations and PR are synonymous

8.      False or partly false information used by a government or political party intended to sway the opinions of the population is known as

a)     Propaganda
b)     Jargon
c)     Party line
d)     Lip service



9.      A picture that represents a word is known as -------------------------.
a)     Pictogram
b)     Jargon
c)     Slang
d)     Argot

10. The ------------------- in the communication process is the medium that the sender uses to transmit the message to the receiver.

a)     Channel
b)     Noise
c)     Feedback
d)     Coding






(Choose the correct answer for each question.)

1)     --------------- refers to donating funds to an organization or event in exchange for supportive association in order to generate publicity.

A.    Sponsorship
B.     Publicity
C.     Advertising
D.    Sales promotion

2)     ----------------------  occurs when two (or a few) people talk face to face. 

A.         Intrapersonal communication
B.          Interpersonal communication
C.          Mass Communication
D.         Mediated communication

3)     ------------------ is a personal footer that can be automatically attached to e-mail.

A.               Signature file
B.                Cross file
C.                Carbon copy
D.               None of the given options


4)     The visual expression of an organization's unique identity through the systematic use of words and symbols is known as ---------------------.

A.    Corporate identity
B.     Corporate image
C.     Corporate culture
D.    None of the given options
5)     Choice the item from the following that is not one of the 4 P’s to PR role in marketing.

A.         Product
B.          Place
C.          Price
D.         Positioning

6)     A portion of a population that is selected by some probability mechanism for the purpose of investigating the properties of the population is known as ------------.

A.         Sample
B.          Universe
C.          Frame
D.         Model

7)     ------------------------ is a sample of individuals whose purchases, product usage are recorded over a period.

A.         Consumer Panel
B.          Jury
C.          Consumer group
D.         None of the give options

8)     ------------------------ includes the activities of human resources planning, recruitment, selection, orientation, training, performance appraisal, compensation, and safety in an organization.

A.               Human Resource Management
B.                Public Relations
C.                Sales Promotion
D.               Marketing



9)     A belief, based on not necessarily fact but on the conception or evaluation of an event, person, institution, or product is called:

A.               Public relations.
B.                Public announcements.
C.                Public involvement.
D.               Public opinion.
10)    A tool to assess the internal and external PR environment that affects the organization's audiences, objectives, competitors, and past results is called a ------------.
A.               Communication audit.
B.                Environmental control mandate.
C.                Factor analysis.
D.               Input-output analysis.



(Choose the correct answer for each question.)


1.      An ad's central idea that grabs your attention and sticks in your memory is the:

A.    Strategic plan
B.     Production process
C.     Goal-direction process
D.    Creative concept

2.      Which of the following terms is best described as being "paid nonpersonal communication from an identified sponsor using mass media to persuade or influence an audience"?

A.    Personal Selling
B.     Public Relations
C.    Advertising
D.    Interactive Marketing

3.      The _____________ is the person who shapes and sculpts the words in an advertisement.
A.    Creative director
B.     Linguist
C.    Copywriter
D.    Layout specialist

4.      Advertising, by its very nature, tries to ___________ its audience to do something. Therefore, advocacy is pertinent to a discussion of ethics in advertising.

A.    Force
B.     Trick
C.    Persuade
D.    Cajole


5.      A subliminal message is transmitted in such a way that the receiver is:

A.    Not consciously aware of receiving it.
B.     Bombarded with pricing information.
C.     Bombarded with "do it now" messages.
D.    Consciously presented with sexual sales techniques. 



6.      British practitioners now call Public Relations as

A.    PERCEPTION MANAGEMENT
B.     BRAND MANAGEMENT
C.     INTEGRATED COMMUNICATION
D.    REPUTATION MANAGEMENT

7.      A/An ------------ buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells individual items or small quantities to the general public.

A.    Retailer
B.     Adviser
C.     Consultant
D.    Agent

8.      ------------- refers to operating a business in a manner that meets or exceeds the ethical, legal expectations that society has of business.

A.    Social responsibility
B.     Social marketing
C.     Communication audit
D.    None of the given options

9.      ------------ is the process of communicating information to lots of people at once e.g. via television, radio or newspapers.

E.          Intrapersonal communication
F.           Interpersonal communication
G.         Mass Communication
H.         Mediated communication
10. In England the first printed advertisement pertaining to sale of a book was published in ----------.

A.    1477
B.     1577
C.     1450
D.    1550


Fill in the blanks with the most appropriate words.

1.      The laws of --------------- were introduced by Hadley Cantril.

Public opinion

2.      ------------- research refers to data which is actually collected from the natural world (including experiments, naturalistic observation, case studies, etc.). This contrasts with secondary research that draws information from books or publications or expert opinion.
      
 Primary

3.      ------------------- culture refers to a company's values, beliefs, business principles, traditions, ways of operating, and internal work environment.

Corporate


4.      ------------- refers to the statistical study of a population or of populations, including characteristics such as geographical distribution, physical environment, disease, sex and age composition, and birth and death rates.

Demography

5.      ------------------ is an aggregate of the individual views, attitudes, and beliefs about a particular topic expressed by a significant proportion of a community.
Public opinion

6.      Pubic relations ------------- can be defined as a coordinated communication effort that can be conducted through the mass media, interpersonal communication or some combination of those.

Campaign

7.      ----------- index is an easy and comprehensible appropriate method to identify priority publics.

Public vulnerability importance (PVI) 

8.      Psychographic way describes ------------publics on the basis of some emotional and behavioral characteristics.
Priority

9.      -----------mail refers to the promotion of ideas, products or services by letters or advertising sent to carefully selected lists of people
Direct

10. ---------is a medium of communication directed at and reaching a wide variety of people rather than a specified group.

Mass medium






(Choose the correct answer for each question.)

1.      -----------is a research method which focuses on the characteristics, circumstances, and complexity of a single project or program.

A.    Critique
B.     Content analysis
C.     Focus group
D.    Case study

2.      -----------is written or otherwise published defamation.
A.    Libel
B.     Slander
C.     Logo
D.    jargon

3.      --------------kinds of Libel have been introduced in this course.

A.    Two
B.     Three
C.     Four
D.    Five

4.      Communication intended to induce belief or action is known as -----------------.

A.    Persuasion
B.     Exposition
C.     Narration
D.    Description

5.      -------------------is the collective opinion of groups of people.

A.    Estimation
B.     Outlook
C.     Inference
D.    Public Opinion

6.      ---------------technique of propaganda attempts to arouse prejudices in an audience by labeling the object of the propaganda campaign as something the target audience fears, hates, loathes, or finds undesirable.

A.    Name calling
B.     Transfer
C.     Testimonial
D.    Card stacking

7.      False or partly false information used by a government or political party intended to sway the opinions of the population is known as-----------.

A.    Propaganda
B.     Jargon
C.     Party line
D.    Lip service

8.      ------------- is a technique used to carry over the authority and approval of something we respect and revere to something the propagandist would have us accept.

A.    Glittering Generalities
B.     Name calling
C.     Testimonial
D.    Transfer

           
9.      When a sender distributes messages to many people simultaneously, the process is called ------------------
A.    Intrapersonal communication
B.     Interpersonal communication
C.    Mass Communication
D.    Mediated communication


10.  --------------- is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to satisfy customers.
A.    Marketing
B.     Human Resource Management
C.     Propaganda
D.    Press Relations

(Choose the correct answer for each question.)

1.      ------------------- is a smooth coated paper obtained by adding a coating of china clay compound on one or both sides of the paper.

Art paper

2.      -------------- is a printing technique using a planographic process in which prints are pulled on a special press from a flat stone or metal surface that has been chemically sensitized so that ink sticks only to the design areas and is repelled by the non-image areas.

Lithography

3.      ----------------- is used to describe the typeface, size, style, and spacing of text.

Font

4.      --------------research is empirical research in which the researcher explores relationships using textual, rather than quantitative data.

Qualitative

5.      The reporter's name, usually at the beginning of a story is termed as----------.

Byline

6.      -------------------short piece of text under a picture in a newspaper which describes the picture or explains what the people in it are doing or saying.
Caption


7.      Permanent slogan is a basic component of corporate -----------.

Identity

8.      Propaganda technique of ----------- employs the use of symbols, quotes or the images of famous people to convey a message not necessarily associated with them.

Transfer

9.      -----------------refers to marketing efforts designed to generate immediate interest in purchasing a product or service, including coupons, sales, discounts, premiums, sweepstakes and contests.

Sales promotion

10. ------------poll is an inquiry into public opinion conducted by interviewing a random sample of people.

Opinion



(Choose the correct answer for each question.)



11. A -------------------is a large outdoor signboard, usually wooden, found in places with high traffic such as cities, roads, motorways and highways.

A.    Billboard
B.     Direct mail
C.     Grapevine
D.    None of the given options

12. The _____________ is the person who shapes and sculpts the words in an advertisement.
A.    Creative director
B.     Linguist
C.    Copywriter
D.    Layout specialist

13. Advertising, by its very nature, tries to ___________ its audience to do something. Therefore, advocacy is pertinent to a discussion of ethics in advertising.

A.    Force
B.     Trick
C.    Persuade
D.    Cajole
14. A subliminal message is transmitted in such a way that the receiver is:

A.    Not consciously aware of receiving it.
B.     Bombarded with pricing information.
C.     Bombarded with "do it now" messages.
D.    Consciously presented with sexual sales techniques. 



15. British practitioners now call Public Relations as

A.    PERCEPTION MANAGEMENT
B.     BRAND MANAGEMENT
C.     INTEGRATED COMMUNICATION
D.    REPUTATION MANAGEMENT

16. A/An ------------ buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells individual items or small quantities to the general public.

A.    Retailer
B.     Adviser
C.     Consultant
D.    Agent

17. ----------------is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.

A.    Marketing
B.     Human Resource Management
C.     Propaganda
D.    Press Relations
18. ---------------communication is the personal process of coordinating meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening.

I.             Intrapersonal communication
J.           Interpersonal communication
K.         Mass Communication
L.          Mediated communication
19. In England the first printed advertisement pertaining to sale of a book was published in ----------.

A.    1477
B.     1577
C.     1450
D.    1550

20. An ad's central idea that grabs your attention and sticks in your memory is the:

A.    Strategic plan
B.     Production process
C.     Goal-direction process
D.    Creative concept

Fill in the blanks with the most appropriate words.


11. ---------is a medium of communication directed at and reaching a wide variety of people rather than a specified group.

Mass medium

12. The laws of --------------- were introduced by Hadley Cantril.

Public opinion

13. ------------- research refers to data which is actually collected from the natural world (including experiments, naturalistic observation, case studies, etc.). This contrasts with secondary research that draws information from books or publications or expert opinion.
      
 Primary

14. ----------is a qualitative marketing research method whereby a group of 10-12 consumers from the target market are led through a discussion regarding a particular topic such as a product, service, or advertising campaign.

Focus group

15. ------------- refers to the statistical study of a population or of populations, including characteristics such as geographical distribution, physical environment, disease, sex and age composition, and birth and death rates.

Demography

16. The last step in the six-Point PR Planning Model is-------------.

Assessment of results

17. A -------------------short piece of text under a picture in a newspaper which describes the picture or explains what the people in it are doing or saying.

Caption

18. ----------- index is an easy and comprehensible appropriate method to identify priority publics.

Public vulnerability importance (PVI) 

19. Psychographic way describes ------------publics on the basis of some emotional and behavioral characteristics.
Priority

20. -----------mail refers to the promotion of ideas, products or services by letters or advertising sent to carefully selected lists of people
Direct



(Choose the correct answer for each question.)

--------------------is known as father of PR

P.T. Barnum
George Creel
Elmer Davis
Edward Burneys


-------------------“it is a planned & sustained effort to establish and maintain mutual understanding between an organization & its publics.

Sales promotion
Advertising
Public Relations
 Propaganda

In PR, we define “P” for -----------------------for Public and “R” for Result as against Relations.

Performance
Presentation
Production
None of the given options


PR------------------ sets the targets or defines objectives for PR operations.

Administrator
Manager
Supervisor
None of the given options
When public relation officer sends the press release, he notes the date of sending the press release is called as --------------

Copy date
Print date
Dispatch date
None of the given options


A -------------------is a document typically used for communication within a company.

Memo
Note
Letter
None of the given options

-------------------is an internal publication produced by an organisation in order to inform and entertain its employees and to generate better internal communication and relationships.

E zine
House journal
Weekly magazine
None of the given options



The-------------------- mean the people that are working in the organisation like its employees and organisation itself also.

External publics
Expended publics
Internal publics
None of the given options

A ---------------is a person who practices journalism, the gathering and dissemination of information about current events, trends, issues and people.

Member of the press
Journalist
Press officer
Press release officer



--------------is a cultivating good relationships between an organisation and the print media as an aid to public relations activities.

Press relation
Media relation
Organizational relation
None of the given options









(Choose the correct answer for each question.)
1. ----------------is the management process responsible for identifying, anticipating
and satisfying customer requirements profitably.
Human resource management
Marketing
Financial management
Selling
2. The-------------------in the communication process is the medium that the sender
uses to transmit the message to the receiver. Noise
Feedback
Coding
Channel
3. The first public relations textbook, "Crystallizing Public Opinion," was written
by:
Edward Bernays
Henry Ford
Elbert Gary
Ivy Lee
4. Which of the following is the most important characteristic of a good planner? Creativity
Objectivity
Diversity of experience and education
All of the given options
5. Developing the budget for a public relations plan is the responsibility of:
The accounting department
The stockholders
The CEO of a company
The public relations planner
6. ---------------refers to donating funds to an organization or event in exchange for
supportive association in order to generate publicity.
Publicity
Advertising
Sponsorship
Sales promotion
7. “NPO” means---------------------
National Press Organization
Nomads’ prosperity Organization
Non Profit Organizations
None of the given options
8. Employees are an important public for public relations because:
They are unbiased supporters
They are always on the side of the organization
They are also consumers
They are perceived as being knowledgeable about the organization and credible to
outsiders.
9. As a practitioner, if you do not know the answer to a reporter's question, you
should
Give the reporter other information you are certain is correct
Say that the information is "off the record" and will be disseminated later
Say "I don't know" and promise to provide the information later
Say "no comment," rather than look like you don't know
10. Which form of communication is most effective in forming or changing
predispositions toward an issue?
Interpersonal
Media
Group
Public

(Choose the correct answer for each question.)
1. A-------------------is a large outdoor signboard, usually wooden, found in places
with high traffic such as cities, roads, motorways and highways.
A. Billboard
B. Direct mail
C. Grapevine
D. None of the given options
2. The _____________ is the person who shapes and sculpts the words in an
advertisement.
A. Creative director
B. Linguist
C. Copywriter
D. Layout specialist
3. Advertising, by its very nature, tries to ___________ its audience to do
something. Therefore, advocacy is pertinent to a discussion of ethics in
advertising.
A. Force
B. Trick
C. Persuade
D. Cajole
4. A subliminal message is transmitted in such a way that the receiver is: A. Not consciously aware of receiving it.
B. Bombarded with pricing information.
C. Bombarded with "do it now" messages.
D. Consciously presented with sexual sales techniques.
5. British practitioners now call Public Relations as:
A. PERCEPTION MANAGEMENT
B. BRAND MANAGEMENT
C. INTEGRATED COMMUNICATION
D. REPUTATION MANAGEMENT
6. A/An ------------ buys goods or products in large quantities from manufacturers
or importers, either directly or through a wholesaler, and then sells individual
items or small quantities to the general public.
A. Retailer
B. Adviser
C. Consultant
D. Agent
7. ----------------is the management process responsible for identifying, anticipating
and satisfying customer requirements profitably.
A. Marketing
B. Human Resource Management
C. Propaganda
D. Press Relations
8. ---------------communication is the personal process of coordinating meaning
between at least two people in a situation that allows mutual opportunities for
both speaking and listening.
A. Intrapersonal communication
B. Interpersonal communication
C. Mass Communication
D. Mediated communication
9. In England the first printed advertisement pertaining to sale of a book was
published in------------
A.    1477
B. 1577
C. 1450
D. 1550
10. An ad's central idea that grabs your attention and sticks in your memory is the:
A. Strategic plan
B. Production process
C. Goal-direction process
D. Creative concept
Fill in the Blanks
------------------- is a smooth coated paper obtained by adding a coating of china clay
compound on one or both sides of the paper.
Art paper
----------------- is used to describe the typeface, size, style, and spacing of text.
Font
--------------research is empirical research in which the researcher explores relationships
using textual, rather than quantitative data.
Qualitative
-------------------short piece of text under a picture in a newspaper which describes the
picture or explains what the people in it are doing or saying.
Caption
Permanent slogan is a basic component of corporate -----------.
Identity
Propaganda technique of ----------- employs the use of symbols, quotes or the images of
famous people to convey a message not necessarily associated with them.
Transfer
------------poll is an inquiry into public opinion conducted by interviewing a random
sample of people.
Opinion
-------------research refers to data which is actually collected from the natural world
(including experiments, naturalistic observation, case studies, etc.). This contrasts with
secondary research that draws information from books or publications or expert opinion.
Primary
------------- refers to the statistical study of a population or of populations, including
characteristics such as geographical distribution, physical environment, disease, sex and
age composition, and birth and death rates.
Demography
---------is a medium of communication directed at and reaching a wide variety of people
rather than a specified group.
Mass medium
1. The objective of Public Relation is to create:
a. Misunderstanding
b. Publicity
c. Propaganda
d. Knowledge and understanding
2. In PR, the people you have to do business with like employees, investors, suppliers,
customers are called your -------------.
a. Community
b. Publics
c. Peers
d. Subordinates
3. ------------- consists of short term schemes, usually at the point of sales, but also in
direct response marketing, to launch products or to revive or increase sales.
a. Sales promotion
b. Advertising
c. Public Relations
d. Propaganda
4. Which of the following is the basic responsibility of a PR DEPARTMENT?

a. Writing and distributing news releases, photographs & feature articles to
the press, compiling press list
b. Handling PR sponsorships
c. Attendance at sales and dealer conferences
d. Training PR staff
5. Whenever a company has something special to announce for its public, it arranges
a. Cultural shows
b. Concerts
c. Press conferences
d. Company meeting
6. Cost to carry out a PR Plan is determined at what step of PR planning model?
a. Appreciation of the situation
b. Definition of objective
c. Selection of media & techniquesd.
d. Planning of a budget    

7. A PR practitioner can establish reputation of reliability with the press by his -------.
a. Dressing
b. Personality
c. Money
d. Conduct

8. Which of the following is basically a study of existing statistics and survey reports?
a. Continuous Research
b. Desk Research
c. Field Research
d. Ad hoc Research
9. Which of the following tip a PR practitioner should not take into consideration while
giving interviews?
a. Participate in Q&A session
b. Arrive early
c. Be appropriately dressed
d. Always lead answers to more questions

10. In elements of a PR budget, labor includes:
a. Sponsorship
b. Salary
c. Income
d. Profit
1. The last step in 4 step problem solving process is:
a) Planning & Programming
b) Defining the problem
c) Taking action & communicating
d) Evaluating the program

2. PR solves problems on the principle of “Learn---Feel-----Do”. What kind of change is
involved in ‘Feel’?
a) Opinion Change
b) Societal Change
c) Behavioral Change
d) Personality change
3. Communication made by words include
a) Printed words
b) Spoken words
c) Written words
d) All of the given options

4. According to “Reuel Elton” Trade Association does not coerce, ---------
a) It intimates
b) It persuades
c) It fabricates
d) It propagates
5. What type of government must report its activities to the citizens?
a) Democratic
b) Dictatorial
c) Autocratic
d) None of the given options
6. Who is the backbone of a company?
a) Employees
b) PRO
c) Marketing manager
d) Chairman
7. All should be followed in TV/Radio PR except:
a) Officials should be freely available.
b) Make your talent available to perform.
c) Welcome newcomers to the community.
d) Avoid participating in a noble cause.
8. PR should be ----------- in face of attack.
a) Offensive
b) Defensive
c) Positive
d) Negative
9. All are included in 4 P’s of marketing except:
a) Positioning
b) Product
c) Place
d) Price
10. Which of the following among the 4 P’s of marketing pertains to the location of
origin and the territory of marketing?
a) Promotion
b) Product
c) Place
d) Price


Question No: 1    ( Marks: 1 )     -  Please choose one

--------------is the practice of preparing a communication plan that can be effectively put into action in the event of a potentially negative issue for a company or organization.






Crisis management




Lobbying




PR consultancy




None of the given options


Question No: 2    ( Marks: 1 )     -  Please choose one

1.      ----------------------   occurs when two (or a few) people talk face to face. 






Intrapersonal communication




Interpersonal communication




Mass Communication




Mediated communication


Question No: 3    ( Marks: 1 )     -  Please choose one

2.      ---------------------------- is author of book “TEACH YOURSELF PUBLIC RELATIONS”.







Herta A. Murphy




Alauddin Masood




J Harvey Smith




Lani Arrendondo



Question No: 4    ( Marks: 1 )     -  Please choose one

3.       Spoken defamation is known as






Libel




Slander




Logo




Jargon


Question No: 5    ( Marks: 1 )     -  Please choose one

4.       The last step in the six-Point PR Planning Model is-------------.






Appreciation of the situation




Definition of objectives




Assessment of results




Definition of publics


Question No: 6    ( Marks: 1 )     -  Please choose one

The second step in 4 step problem solving process is ----------------------.





Defining the problem




Taking action & communicating




Evaluating the program




Planning & Programming


Question No: 7    ( Marks: 1 )     -  Please choose one

---------------technique of propaganda attempts to arouse prejudices in an audience by labeling the object of the propaganda campaign as   something the target audience fears, hates, loathes, or finds undesirable





Name calling




Transfer




Testimonial




Card stacking


Question No: 8    ( Marks: 1 )     -  Please choose one

A tool to assess the internal and external PR environment that affects the organization's audiences, objectives, competitors, and past results is   called a -----------.






Environmental control mandate




Factor analysis




Communication audit




Input-output analysis


Question No: 9    ( Marks: 1 )     -  Please choose one

------------------------ includes the activities of human resources planning, recruitment, selection, orientation, training, performance appraisal, compensation, and safety in an organization.







Human Resource Management




Public Relations




Sales Promotion




None of the given options


Question No: 10    ( Marks: 1 )     -  Please choose one

5.        In England the first printed advertisement pertaining to sale of a book was published in ----------.






1477




1577




1450




1550


Question No: 11    ( Marks: 1 )     -  Please choose one

6.        A picture that represents a word is known as ---------------.






Pictogram




      Jargon



Slang




Argot


Question No: 12    ( Marks: 1 )     -  Please choose one

7.      -----------index is an easy and comprehensible appropriate method to identify priority publics.






Public vulnerability importance (PVI)




HDI




Triple bottom line




Priority


Question No: 13    ( Marks: 1 )     -  Please choose one

------------- refers to the statistical study of a population or of populations, including characteristics such as geographical distribution, physical   environment, disease, sex and age composition, and birth and death rates.







Archaeology




Demography




Sociology




Ethnography


Question No: 14    ( Marks: 1 )     -  Please choose one

8.      -------------------- is known as father of PR.






P.T. Barnum




George Creel




Elmer Davis




Edward Burneys


Question No: 15    ( Marks: 1 )     -  Please choose one

9.       What do you understand by Press Relations in PR?






Press Relations is part of PR




Press Relations and PR are polar opposites




PR is a part of Press Relations




Press Relations and PR are synonymous


Question No: 16    ( Marks: 1 )     -  Please choose one

Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.







True



False

Question No: 17    ( Marks: 1 )     -  Please choose one

Logo is a textual and/or graphic image that identifies a company or product.






True



False

Question No: 18    ( Marks: 1 )     -  Please choose one

Byline is a short piece of text under a picture in a newspaper which describes the picture or explains what the people in it are doing or saying.






True



False

Question No: 19    ( Marks: 1 )     -  Please choose one

Psychographic way describes priority publics on the basis of some emotional and behavioral characteristics.







True



False

Question No: 20    ( Marks: 1 )     -  Please choose one

PR is a form of Communication which applies to organizations in private sector only.






True



False

Question No: 21    ( Marks: 1 )

-------------------------is an aggregate of the individual views, attitudes, and beliefs about a particular topic expressed by a significant proportion of a community.



Question No: 22    ( Marks: 1 )

---------------------research is empirical research in which the researcher explores relationships using textual, rather than quantitative data.



Question No: 23    ( Marks: 1 )

------------------------is a printing technique using a planographic process in which prints are pulled on a special press from a flat stone or metal surface that has been chemically sensitized so that ink sticks only to the design areas and is repelled by the non-image areas.


Question No: 24    ( Marks: 1 )

The planned and sustained effort to establish and maintain goodwill and mutual understanding between an organization and its publics is known as -----------------.



Question No: 25    ( Marks: 1 )

        The marketing mix comprises the Product, Price, Promotion and ------------------------


Question No. 1 Marks : 1
------------------ is the paid promotion of goods, services, companies and ideas by an
identified sponsor.
Question No. 2 Marks : 1
------------------------ is the process of communicating information to lots of people at
once e.g. via television, radio or newspapers.
􀂐 Mass Communication
􀂐 Intrapersonal Communication
􀂐 Interpersonal Communication
􀂐 Mediated Communication
Question No. 3 Marks : 1
A house journal is a publication produced by an organization in order to inform and
entertain its --------- publics.
Question No. 5 Marks : 1
Public Relations includes relationships and goals with which of the following?
􀂐 Employees
􀂐 Investors
􀂐 Special-interest groups
􀂐 All of the given options
Question No. 7 Marks : 1
A public relations practitioner's most important job skill is ------------------
􀂐 Being good with people.
􀂐 Preparing audiovisual presentations.
􀂐 Arranging and organizing news conferences.
􀂐 Writing and editing.
Question No. 8 Marks : 1
------------- is a written or recorded communication directed at members of the news
media for the purpose of announcing something claimed as having news value.
Question No. 9 Marks : 1
---------------- is a personal footer that can be automatically attached to e-mail.
􀂐 Signature file
􀂐 Cross file
􀂐 Carbon copy
􀂐 None of the given option
Question No. 11 Marks : 1
A ------------------- is a large outdoor signboard, usually wooden, found in places with
high traffic such as cities, roads, motorways and highways.
􀂐 Billboard
􀂐 Direct mail
􀂐 Grapevine
􀂐 None of the given options
Question No. 13 Marks : 1
The third P of 4 P’s to PR role in marketing stands for-------------
􀂐 Product
􀂐 Place
􀂐 Price
􀂐 Promotion
Question No. 15 Marks : 1
What do you understand by Press Relations in PR?
􀂐 Press Relations is part of PR
􀂐 Press Relations and PR are polar opposites.
􀂐 PR is a part of Press Relations.
􀂐 Press Relations and PR are synonymous.
Question No. 16 Marks : 1
The planned and sustained effort to establish and maintain goodwill and mutual
understanding between an organization and its publics is known as --------------
Question No. 17 Marks : 1
-------------- is a textual and/or graphic image that identifies a company or product.
􀂐 Slogan
􀂐 Logo
􀂐 Jingle
􀂐 None of the given options
Question No. 18 Marks : 1
WWW stands for -------------------
Question No. 19 Marks : 1
The second step in 4 step problem solving process is -------------------
􀂐 Defining the problem
􀂐 Taking action & communicating
􀂐 Evaluating the program
􀂐 Planning & Programming.
Question No. 20 Marks : 1
----------------------- refers to marketing efforts designed to generate immediate interest
in purchasing a product or service, including coupons, sales, discounts, premiums,
sweepstakes and contests.
􀂐 Sales promotion
􀂐 Publicity
􀂐 Propaganda
􀂐 Human Resource Management
Quiz Solution


1. Salogan is a catchy musical refrain delivering advertising
 message, frequently used on radio or television.                                               True/False

2. Tabloid Newspaper is placed at one location and can not
 be taken anywhere?                                                                                                True/False

3.In olden days PR was done through pictograms.                                        True/False

4. Before starting a PR plan, it is important to know about the public.         True/False

5. Public Relations is a branch of Advertising.                                               True/False

6. Press Release should be composed in the style acceptable to journalists.  True/False

7. Parliamentary liaison means relations between organizations and
   government through consultants.                                                     .           True/False

8. Public Relations is the process of communicating information to lots
of people at once e.g. via television, radio or newspapers.                             True/False

9. Field surveys are those whish are completed in one project           .           True/False

10. An ideal press release should not have a photograph.                              True/False
                                                           
                                                           

Fill in the blanks.                                                                                               Marks10



1.      The new name given to PR by British practitioners is Reputation Management.

2.      Television is the communication channel which has highest production cost.

3.      Direct Mail is considered to be the best media for sending message to extremely selective public.

4.      Public Opinion is the collective opinion of group of people.

5.      The 1st step in the behavioral model of PR practice is to create awareness.

6.      Propaganda technique in which positive or negative titles are attached to persons or organizations is called Name Calling.

7.      In the basic problem solving formula of (RACE) given by John Marston, “C” refers to Communication


8.      The results of Informal research can be used only for description and not for prediction.

9.      There are two significant sources of research, Scholarly and Commercial.

10. The segment of PR public consisting mainly on medium age males is given the name of Strivers.




Your answer should cover these key points.

Following are the various propaganda techniques.

Name Calling:
Ø  Negative symbols are attached with the people.
Ø  Reputation is damaged by giving bad names.
Ø  E.g. Muslims are branded as Terrorists.

Glittering Generalities:

Ø  Emotionally appealing words associated with high values and beliefs.
Ø  Mostly used by politicians.
Ø  E.g. politicians say to do certain act to save democracy. Now democracy has a positive connotation in the minds of people and people will be indulged to agree on politicians point.

Transfer:
Ø  In this technique, an attempt is made to transfer the prestige of a positive symbol to a person or an idea.
Ø  For example, using the Pakistani flag as a backdrop for a political event makes the implication that the event is patriotic in the best interest of the Pakistan.

Testimonials:
Ø  Quotations or endorsements, in or out of context, which attempt to connect a famous or respectable person with a product or item.
Ø  Often used in advertising and political campaigns.
Ø  E.g. famous personalities endorsing various products.

Card Stacking:
Ø  It involves only presenting positive information, omitting information contrary to it.
Ø  Card stacking is used in almost all forms of propaganda, and is extremely effective in convincing the public.

Bandwagon:
Ø  Follow the popular trend. Changing opinion because majority thinks like this.
Ø  E.g. in toothpaste advertisement saying that 80% dentists recommend it

Plain Folks:
Ø  Speaker attempts to make people realize that he is just an ordinary person amongst them. Try to relate with masses.
Ø  e.g. during election campaign politicians go to public and are shown even working with them

Emotional Stereotypes:
Ø  Often used in negative or prejudicial sense to justify certain discriminatory behaviors.
Ø  Emotional black mailing.


(Choose the correct answer for each question.)

1- What do you understand by Press Relations in PR?

Press Relations is part of PR
Press Relations and PR are polar opposites
PR is a part of Press Relations
Press Relations and PR are synonymous

2- --------------------------- is the process of communicating information to lots of people at once e.g. via television, radio or newspapers.

Mass Communication
Intrapersonal Communication
Interpersonal Communication
Mediated Communication

3- The third P of 4 P’s to PR role in marketing stands for----------------.

Product
Place
Price
Promotion

4- ---------------- refers to donating funds to an organization or event in exchange for supportive association in order to generate publicity.

Sponsorship
Publicity
Advertising
Sales promotion

5- The maximum length of an e- press release should be ------------------

400 words
500 words
1000 words
None of the given options

6- The objective of Public Relation is to create -------------------

Publicity
Propaganda
Knowledge and understanding
None of the given options

 7- ---------------- is known as Father of PR.
Julius Cesar
Edward Burneys
Marshall Mcclohun
Quentin Bell

8- --------------------------is the process of communicating information from management to employees.

Downward Communication
Upward Communication
Horizontal Communication
Vertical Communication

9- The size of a PR department depends upon which of the following factors?

Size of the organization
Value placed on PR by management
Special PR requirements of the organization
All of the above given options

10- ------------------ is a written announcement that seeks to draw media attention to a specific event of an organization.

Advertisement
Press release
Press announcement
None of the above

(Choose the correct answer for each question.)


1- The reporter's name, usually at the beginning of a story is termed as:
           
Byline
Header
Start line
Index

2- Which of the following is an alternative name used for house journal?

Newsletters
House organ
Employees newspaper
All of the above given options

3- An ad's central idea that grabs your attention and sticks in your memory is the:

Strategic plan
Production process
Goal-direction process
Creative concept

4-“Research is the one important source of ideas for public relations practice.”

Edward J. Robinson
M. Tariq Bucha
David R. Drobis
None of the given option

5- --------------- technique in propaganda links a person, or idea, to a negative symbol.

Name-calling
Glittering generalities
Transfer
None of the given options


6- The first P of 4 P’s to PR role in marketing stands for ------------------

Product
Place
Price
Promotion


7- --------------is a systematic investigation into, and study of materials, sources etc in order to establish facts and reach new conclusions.

Press conference
Press release
Research
None of the given option


8- To solve a problem is:

Objective
Type
Characteristic
All the above


9- Which of the following is part of the planning process for public relations campaigns?

Establishing goals and objectives
Identifying evaluation techniques for the campaign
Researching the target audience
All of the above


10- Which of the following is the most important characteristic of a good planner?

Creativity
Objectivity
Diversity of experience and education
All of the above
Marks 10
(Choose the correct answer for each question.)
1. The process of putting one's thoughts (meaning) into signs (symbols) is called:
Decoding
Encoding
Transmission
Noise
2. The laws of ----------------- were introduced by Hadley Cantril.
Public opinion
Propaganda
Advertising
Public Relations
3. A/An ------------ buys goods or products in large quantities from manufacturers or
importers, either directly or through a wholesaler, and then sells individual items
or small quantities to the general public.
Adviser
Consultant
Retailer
Agent
4. ------------------------ is a sample of individuals whose purchases, product usage
are recorded over a period.
Consumer Panel
Jury
Consumer group
None of the give options
5. A paid form of nonpersonal communication about an organisation and/or its
products that is transmitted to a target audience through a mass medium is:
Advertising
Publicity
Sales promotion
Personal selling
6. Chinese invention:
Silk Screen Printing
Photogravure Printing
Offset Printing
All of the above given options
7. ------------------Combines sight, sound & motion attributes.
Radio
Magazine
Television
Newspaper
8. Defamation by writing such as in a newspaper or a letter is known as
Libel
Slander
Slur
Slight
9. “One half of the world does not know how the other half lives.”
English proverb
Japanese proverb
Chinese proverb
None of the given option
10. -------------------is the 1st female PR Gold Anvil winner said “Never, never, do
anything or say anything that you are unwilling to see in print.”
Edward Bernays
Lee Jaffel
Thomas Jefferson
None of the given option
Header
Byline
Start line
Index

--------------- Technique in propaganda links a person, or idea, to a negative symbol.
Name-calling
Glittering generalities
Transfer
None of the given option

The first P of 4 P's to PR role in marketing stands for ------------------
Product
Place
Price
Promotion

Huge audiences, good product identification, popular medium are Advantages of which communication channel?
TV
Radio
Newspaper
Internet

Newsprint may be defined as
A super calendared and polished paper suitable for magazines, letterheads, prestigious stationery
A polished paper with china clay content
A high class paper with a coating of china clay
A cheap, absorbent paper suitable for newspapers


------------ is the process of communicating information to lots of people at once e.g.  television, radio or newspapers.

Intrapersonal
Interpersonal
Mass Communication
Mediated communication

PR is a form of Communication which applies to organizations in public sector only.
True
.False
.
The laws of public opinion were introduced by --------------------.


A picture that represents a word is known as ---------------.

Pictogram
Jargon
Slang
Argot
(Choose the correct answer for each question.)

11. ------------------- is a smooth coated paper obtained by adding a coating of china clay compound on one or both sides of the paper.

Art paper

12. -------------- is a printing technique using a planographic process in which prints are pulled on a special press from a flat stone or metal surface that has been chemically sensitized so that ink sticks only to the design areas and is repelled by the non-image areas.

Lithography

13. ----------------- is used to describe the typeface, size, style, and spacing of text.

Font

14. --------------research is empirical research in which the researcher explores relationships using textual, rather than quantitative data.

Qualitative

15. The reporter's name, usually at the beginning of a story is termed as----------.

Byline

16. -------------------short piece of text under a picture in a newspaper which describes the picture or explains what the people in it are doing or saying.
Caption


17. Permanent slogan is a basic component of corporate -----------.

Identity

18. Propaganda technique of ----------- employs the use of symbols, quotes or the images of famous people to convey a message not necessarily associated with them.

Transfer

19. -----------------refers to marketing efforts designed to generate immediate interest in purchasing a product or service, including coupons, sales, discounts, premiums, sweepstakes and contests.

Sales promotion

20. ------------poll is an inquiry into public opinion conducted by interviewing a random sample of people.

Opinion

(Choose the correct answer for each question.)

11. -----------is a research method which focuses on the characteristics, circumstances, and complexity of a single project or program.

A.    Critique
B.     Content analysis
C.     Focus group
D.    Case study

12. -----------is written or otherwise published defamation.
E.     Libel
F.      Slander
G.    Logo
H.    jargon

13. --------------kinds of Libel have been introduced in this course.

E.     Two
F.      Three
G.    Four
H.    Five

14. Communication intended to induce belief or action is known as -----------------.

E.     Persuasion
F.      Exposition
G.    Narration
H.    Description

15. -------------------is the collective opinion of groups of people.

E.     Estimation
F.      Outlook
G.    Inference
H.    Public Opinion

16. ---------------technique of propaganda attempts to arouse prejudices in an audience by labeling the object of the propaganda campaign as something the target audience fears, hates, loathes, or finds undesirable.

E.     Name calling
F.      Transfer
G.    Testimonial
H.    Card stacking

17. False or partly false information used by a government or political party intended to sway the opinions of the population is known as-----------.

E.     Propaganda
F.      Jargon
G.    Party line
H.    Lip service

18. ------------- is a technique used to carry over the authority and approval of something we respect and revere to something the propagandist would have us accept.

E.     Glittering Generalities
F.      Name calling
G.    Testimonial
H.    Transfer

           
19. When a sender distributes messages to many people simultaneously, the process is called ------------------
E.     Intrapersonal communication
F.      Interpersonal communication
G.    Mass Communication
H.    Mediated communication


20.  --------------- is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to satisfy customers.
E.     Marketing
F.      Human Resource Management
G.    Propaganda
H.    Press Relations

Fill in the blanks with the most appropriate words.

21. The laws of --------------- were introduced by Hadley Cantril.

Public opinion

22. ------------- research refers to data which is actually collected from the natural world (including experiments, naturalistic observation, case studies, etc.). This contrasts with secondary research that draws information from books or publications or expert opinion.
      
 Primary

23. ------------------- culture refers to a company's values, beliefs, business principles, traditions, ways of operating, and internal work environment.

Corporate


24. ------------- refers to the statistical study of a population or of populations, including characteristics such as geographical distribution, physical environment, disease, sex and age composition, and birth and death rates.

Demography

25. ------------------ is an aggregate of the individual views, attitudes, and beliefs about a particular topic expressed by a significant proportion of a community.
Public opinion

26. Pubic relations ------------- can be defined as a coordinated communication effort that can be conducted through the mass media, interpersonal communication or some combination of those.

Campaign

27. ----------- index is an easy and comprehensible appropriate method to identify priority publics.

Public vulnerability importance (PVI) 

28. Psychographic way describes ------------publics on the basis of some emotional and behavioral characteristics.
Priority

29. -----------mail refers to the promotion of ideas, products or services by letters or advertising sent to carefully selected lists of people
Direct

30. ---------is a medium of communication directed at and reaching a wide variety of people rather than a specified group.

Mass medium





(Choose the correct answer for each question.)


21. An ad's central idea that grabs your attention and sticks in your memory is the:

A.    Strategic plan
B.     Production process
C.     Goal-direction process
D.    Creative concept

22. Which of the following terms is best described as being "paid nonpersonal communication from an identified sponsor using mass media to persuade or influence an audience"?

A.    Personal Selling
B.     Public Relations
C.    Advertising
D.    Interactive Marketing

23. The _____________ is the person who shapes and sculpts the words in an advertisement.
A.    Creative director
B.     Linguist
C.    Copywriter
D.    Layout specialist

24. Advertising, by its very nature, tries to ___________ its audience to do something. Therefore, advocacy is pertinent to a discussion of ethics in advertising.

A.    Force
B.     Trick
C.    Persuade
D.    Cajole


25. A subliminal message is transmitted in such a way that the receiver is:

A.    Not consciously aware of receiving it.
B.     Bombarded with pricing information.
C.     Bombarded with "do it now" messages.
D.    Consciously presented with sexual sales techniques. 



26. British practitioners now call Public Relations as

A.    PERCEPTION MANAGEMENT
B.     BRAND MANAGEMENT
C.     INTEGRATED COMMUNICATION
D.    REPUTATION MANAGEMENT

27. A/An ------------ buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells individual items or small quantities to the general public.

A.    Retailer
B.     Adviser
C.     Consultant
D.    Agent

28. ------------- refers to operating a business in a manner that meets or exceeds the ethical, legal expectations that society has of business.

A.    Social responsibility
B.     Social marketing
C.     Communication audit
D.    None of the given options

29. ------------ is the process of communicating information to lots of people at once e.g. via television, radio or newspapers.

M.        Intrapersonal communication
N.         Interpersonal communication
O.         Mass Communication
P.           Mediated communication
30. In England the first printed advertisement pertaining to sale of a book was published in ----------.

A.    1477
B.     1577
C.     1450
D.    1550


(Choose the correct answer for each question.)

11)--------------- refers to donating funds to an organization or event in exchange for supportive association in order to generate publicity.

E.     Sponsorship
F.      Publicity
G.    Advertising
H.    Sales promotion

12)----------------------  occurs when two (or a few) people talk face to face. 

Q.         Intrapersonal communication
R.         Interpersonal communication
S.           Mass Communication
T.          Mediated communication

13)------------------ is a personal footer that can be automatically attached to e-mail.

E.                Signature file
F.                 Cross file
G.               Carbon copy
H.               None of the given options


14)The visual expression of an organization's unique identity through the systematic use of words and symbols is known as ---------------------.

E.     Corporate identity
F.      Corporate image
G.    Corporate culture
H.    None of the given options
15)Choice the item from the following that is not one of the 4 P’s to PR role in marketing.

E.          Product
F.           Place
G.         Price
H.         Positioning

16)A portion of a population that is selected by some probability mechanism for the purpose of investigating the properties of the population is known as ------------.

E.          Sample
F.           Universe
G.         Frame
H.         Model

17)------------------------ is a sample of individuals whose purchases, product usage are recorded over a period.

E.          Consumer Panel
F.           Jury
G.         Consumer group
H.         None of the give options

18)------------------------ includes the activities of human resources planning, recruitment, selection, orientation, training, performance appraisal, compensation, and safety in an organization.

E.                Human Resource Management
F.                 Public Relations
G.               Sales Promotion
H.               Marketing



19)A belief, based on not necessarily fact but on the conception or evaluation of an event, person, institution, or product is called:

E.                Public relations.
F.                 Public announcements.
G.               Public involvement.
H.               Public opinion.
20)    A tool to assess the internal and external PR environment that affects the organization's audiences, objectives, competitors, and past results is called a ------------.
E.                Communication audit.
F.                 Environmental control mandate.
G.               Factor analysis.
H.               Input-output analysis.


(Choose the correct answer for each question.)

11. -------------------- is known as father of PR.

a)     P.T. Barnum
b)     George Creel
c)     Elmer Davis
d)     Edward Burneys



12. ---------------------------- is author of book “TEACH YOURSELF PUBLIC RELATIONS”.

a)     J Harvey Smith
b)     Herta A. Murphy
c)     Alauddin Masood
d)     Lani Arrendondo



13. Relationship between an organization and the media as an aid to public relations activities is known as
 
a)     Marketing
b)     Human Resource Management
c)     Propaganda
d)     Press Relations






14. -------------- results from information being made known by PR plan.

a)     Publicity
b)     Hype
c)     Promotion
d)     None of the given options


15. ----------------is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.

a)     Marketing
b)     Human Resource Management
c)     Propaganda
d)     Press Relations


16. ------------------- is the paid promotion of goods, services, companies and ideas by an identified sponsor.

a)     Advertising
b)     Propaganda
c)     Sales promotion
d)     Press Relations


17. What do you understand by Press Relations in PR?

a)     Press Relations is part of PR
b)     Press Relations and PR are polar opposites
c)     PR is a part of Press Relations
d)     Press Relations and PR are synonymous

e)      



18. A picture that represents a word is known as -------------------------.
a)     Pictogram
b)     Jargon
c)     Slang
d)     Argot

19. The ------------------- in the communication process is the medium that the sender uses to transmit the message to the receiver.

a)     Channel
b)     Noise
c)     Feedback
d)     Coding

Fill in the blanks with the most appropriate words.


31. ---------is a medium of communication directed at and reaching a wide variety of people rather than a specified group.

Mass medium

20. False or partly false information used by a government or political party intended to sway the opinions of the population is known as

a)     Propaganda
b)     Jargon
c)     Party line
Lip service
32. ----------is a qualitative marketing research method whereby a group of 10-12 consumers from the target market are led through a discussion regarding a particular topic such as a product, service, or advertising campaign.

Focus group



33. The last step in the six-Point PR Planning Model is-------------.

Assessment of results

34. A -------------------short piece of text under a picture in a newspaper which describes the picture or explains what the people in it are doing or saying.

Caption



Choose the correct answer for each question.)



31. A -------------------is a large outdoor signboard, usually wooden, found in places with high traffic such as cities, roads, motorways and highways.

A.    Billboard
B.     Direct mail
C.     Grapevine
D.    None of the given options






Fill in the blanks.                                                                                               Marks10



11. .

12. Television is the communication channel which has highest production cost.

13. Direct Mail is considered to be the best media for sending message to extremely selective public.

14. Public Opinion is the collective opinion of group of people.

15. The 1st step in the behavioral model of PR practice is to create awareness.

16. Propaganda technique in which positive or negative titles are attached to persons or organizations is called Name Calling.

17. In the basic problem solving formula of (RACE) given by John Marston, “C” refers to Communication


18. The results of Informal research can be used only for description and not for prediction.

19. There are two significant sources of research, Scholarly and Commercial.

20. The segment of PR public consisting mainly on medium age males is given the name of Strivers.





Permanent slogan is a basic component of corporate -----------.
Identity
Marks 10
(Choose the correct answer for each question.)

3. The first public relations textbook, "Crystallizing Public Opinion," was written
by:
Edward Bernays
Henry Ford
Elbert Gary
Ivy Lee
4. Which of the following is the most important characteristic of a good planner?
Creativity
Objectivity
Diversity of experience and education
All of the given options
5. Developing the budget for a public relations plan is the responsibility of:
The accounting department
The stockholders
The CEO of a company
The public relations planner

7. “NPO” means---------------------
National Press Organization
Nomads’ prosperity Organization
Non Profit Organizations
None of the given options
8. Employees are an important public for public relations because:
They are unbiased supporters
They are always on the side of the organization
They are also consumers
They are perceived as being knowledgeable about the organization and credible to
outsiders.
9. As a practitioner, if you do not know the answer to a reporter's question, you
should
Give the reporter other information you are certain is correct
Say that the information is "off the record" and will be disseminated later
Say "I don't know" and promise to provide the information later
Say "no comment," rather than look like you don't know
10. Which form of communication is most effective in forming or changing
predispositions toward an issue?

Interpersonal
Media
Group
Public
(Choose the correct answer for each question.)


-------------------“it is a planned & sustained effort to establish and maintain mutual understanding between an organization & its publics.

Sales promotion
Advertising
Public Relations
 Propaganda

In PR, we define “P” for -----------------------for Public and “R” for Result as against Relations.

Performance
Presentation
Production
None of the given options


PR------------------ sets the targets or defines objectives for PR operations.

Administrator
Manager
Supervisor
None of the given options
When public relation officer sends the press release, he notes the date of sending the press release is called as --------------

Copy date
Print date
Dispatch date
None of the given options


A -------------------is a document typically used for communication within a company.

Memo
Note
Letter
None of the given options

-------------------is an internal publication produced by an organisation in order to inform and entertain its employees and to generate better internal communication and relationships.

E zine
House journal
Weekly magazine
None of the given options



The-------------------- mean the people that are working in the organisation like its employees and organisation itself also.

External publics
Expended publics
Internal publics
None of the given options

A ---------------is a person who practices journalism, the gathering and dissemination of information about current events, trends, issues and people.

Member of the press
Journalist
Press officer
Press release officer



--------------is a cultivating good relationships between an organisation and the print media as an aid to public relations activities.

Press relation
Media relation
Organizational relation
None of the given options
1. The last step in 4 step problem solving process is:
a) Planning & Programming
b) Defining the problem
c) Taking action & communicating
d) Evaluating the program
2. PR solves problems on the principle of “Learn---Feel-----Do”. What kind of change is
involved in ‘Feel’?
a) Opinion Change
b) Societal Change
c) Behavioral Change
d) Personality change
3. Communication made by words include
a) Printed words
b) Spoken words
c) Written words
d) All of the given options
4. According to “Reuel Elton” Trade Association does not coerce, ---------
a) It intimates
b) It persuades
c) It fabricates
d) It propagates
5. What type of government must report its activities to the citizens?
a) Democratic
b) Dictatorial
c) Autocratic
d) None of the given options
6. Who is the backbone of a company?
a) Employees
b) PRO
c) Marketing manager
d) Chairman
7. All should be followed in TV/Radio PR except:
a) Officials should be freely available.
b) Make your talent available to perform.
c) Welcome newcomers to the community.
d) Avoid participating in a noble cause.
8. PR should be ----------- in face of attack.
a) Offensive
b) Defensive
c) Positive
d) Negative
10. Which of the following among the 4 P’s of marketing pertains to the location of
origin and the territory of marketing?
a) Promotion
b) Product
c) Place
d) Price
1. The objective of Public Relation is to create:
a. Misunderstanding
b. Publicity
c. Propaganda
d. Knowledge and understanding
2. In PR, the people you have to do business with like employees, investors, suppliers,
customers are called your -------------.
a. Community
b. Publics
c. Peers
d. Subordinates
3. ------------- consists of short term schemes, usually at the point of sales, but also in
direct response marketing, to launch products or to revive or increase sales.
a. Sales promotion
b. Advertising
c. Public Relations
d. Propaganda
4. Which of the following is the basic responsibility of a PR DEPARTMENT?
a. Writing and distributing news releases, photographs & feature articles to
the press, compiling press list
b. Handling PR sponsorships
c. Attendance at sales and dealer conferences
d. Training PR staff
5. Whenever a company has something special to announce for its public, it arranges
a. Cultural shows
b. Concerts
c. Press conferences
d. Company meeting
6. Cost to carry out a PR Plan is determined at what step of PR planning model?
a. Appreciation of the situation
b. Definition of objective
c. Selection of media & techniques
d. Planning of a budget
7. A PR practitioner can establish reputation of reliability with the press by his -------.
a. Dressing
b. Personality
c. Money
d. Conduct
8. Which of the following is basically a study of existing statistics and survey reports?
a. Continuous Research
b. Desk Research
c. Field Research
d. Ad hoc Research
9. Which of the following tip a PR practitioner should not take into consideration while
giving interviews?
a. Participate in Q&A session
b. Arrive early
c. Be appropriately dressed
d. Always lead answers to more questions
10. In elements of a PR budget, labor includes:
a. Sponsorship
b. Salary
c. Income
d. Profit












(Choose the correct answer for each question.)
1. The process of putting one's thoughts (meaning) into signs (symbols) is called:
Decoding
Encoding
Transmission
Noise
6. Chinese invention:
Silk Screen Printing
Photogravure Printing
Offset Printing
All of the above given options
7. ------------------Combines sight, sound & motion attributes.
Radio
Magazine
Television
Newspaper
9. “One half of the world does not know how the other half lives.”
English proverb
Japanese proverb
Chinese proverb
None of the given option
10. -------------------is the 1st female PR Gold Anvil winner said “Never, never, do
anything or say anything that you are unwilling to see in print.”
Edward Bernays
Lee Jaffel
Thomas Jefferson
None of the given option
Choose the correct answer for each question.)




2- Which of the following is an alternative name used for house journal?

Newsletters
House organ
Employees newspaper
All of the above given options


4-“Research is the one important source of ideas for public relations practice.”

Edward J. Robinson
M. Tariq Bucha
David R. Drobis
None of the given option




6- The first P of 4 P’s to PR role in marketing stands for ------------------

Product
Place
Price
Promotion


7- --------------is a systematic investigation into, and study of materials, sources etc in order to establish facts and reach new conclusions.

Press conference
Press release
Research
None of the given option


8- To solve a problem is:

Objective
Type
Characteristic
All the above


9- Which of the following is part of the planning process for public relations campaigns?

Establishing goals and objectives
Identifying evaluation techniques for the campaign
Researching the target audience
All of the above


3- The third P of 4 P’s to PR role in marketing stands for----------------.

Product
Place
Price
Promotion

5- The maximum length of an e- press release should be ------------------

400 words
500 words
1000 words
None of the given options


8- --------------------------is the process of communicating information from management to employees.

Downward Communication
Upward Communication
Horizontal Communication
Vertical Communication

9- The size of a PR department depends upon which of the following factors?

Size of the organization
Value placed on PR by management
Special PR requirements of the organization
All of the above given options

10- ------------------ is a written announcement that seeks to draw media attention to a specific event of an organization.

Advertisement
Press release
Press announcement
None of the above 

9 comments:

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    Replies
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